AI Chatbot for an eCommerce Giant
A leading eCommerce company wanted to improve customer support and reduce cart abandonment rates. NovusVista developed a smart AI chatbot application that handled queries, processed orders, and recommended products.
Automated Support
Managed 75% of customer queries without human intervention.
Personalized Shopping
Delivered product recommendations, boosting sales by 20%.
Seamless Integration
Integrated with the client's CRM and payment gateway for faster order processing.